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Order and delivery

How do I make a return?

If you are not satisfied with your purchase or have an issue with your bottleplus product, you can initiate a return. Simply follow these steps:. Register the return:. Send the return:. Receive a refund:. Important notes:. If you have any questions a

How do I cancel my order?

We understand that plans can change. That's why we offer you the option to cancel your order as long as it hasn't been shipped yet. Here's how to do it:. Contact customer support:. Confirm cancellation:. Refund:. Note: It's important to act as quickl

How do I track my order?

We want to ensure that you are always informed about the status of your order. Here's how you can track your order:. Important Notes:

Which countries do you ship to and are there custom fees?

We ship to Germany, Austria, and Switzerland. Shipping to all three countries is done without any customs fees.